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Jiann Hughes, PhD

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Conflict Resolution Coaching

For when communication hits a wall.

Conflict is often just a data gap — a misunderstanding of needs or processing styles. I’ve sat with that friction in high-stakes environments: in emergency services during bushfire seasons and in community development in post-conflict Northern Ireland. That background shaped how I work — I help individuals and pairs deconstruct the friction, identify the “why” behind the clash, and build a framework for hard conversations that actually lead to solutions.

The Outcome

Less “walking on eggshells,” more psychological safety and functional clarity.

What We Might Work On

  • Identifying the root cause behind recurring friction — not just the symptoms
  • Communication scripts for difficult conversations with colleagues, managers, or direct reports
  • Understanding how different processing styles collide and how to bridge the gap
  • Building internal frameworks for navigating disagreement without burnout
  • Joint facilitation sessions for pairs who want to reset a working relationship

Who This Is For

Professionals who keep hitting the same interpersonal walls. Managers navigating team tension. Pairs who want to repair or rebuild a working dynamic. You don’t need the other person in the room — much of my work is 1-on-1 conflict coaching. You’d be surprised how much a dynamic shifts when just one person changes their approach.

Let's Break the Cycle

Book a free 15-minute Chemistry Call and we'll talk about the friction you're facing. No obligation — just clarity.